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Description of Services
Loan Servicing and Asset Management
Special Item Number 520-5

SHARE AND MANAGE CREDIT RISK ON SERVICED LOANS
When required, agencies may issue task orders that may require, but are not limited to the following types of tasks:

  • Take a share of the credit risk on loans serviced for the Government. When required, agencies may issue task orders that may require, but are not limited to the following types of tasks:
  • Reimburse the Government for a specified fraction of each serviced loan, or of each serviced loan portfolio that defaults over the servicing period.
  • Service and collect on such loans, to the best of its ability and with reasonable diligence according to prudent commercial standards, and subject to any particular servicing requirements that may be specified in the task order and in compliance with law and regulations that govern the servicing of such loans.

WORKOUT OR RESTRUCTURE TROUBLED LOANS
The contractor shall take steps to maximize the Government’s recovery from troubled loans. When required, agencies may issue task orders that may require, but are not limited to the following types of tasks:

  • Negotiate with the borrower to restructure loan payments in accordance with prudent commercial standards.
  • Foreclose and sell or supervise sale of collateral.
  • Workout agreements with other creditors to protect the Government’s financial interests in the loan or loan collateral.

LOAN AND OTHER ASSET GUARANTEE SUPPORT SERVICES
The contractor shall assist the Government with loan and other asset guarantee support services. When required, agencies may issue task orders that may require, but are not limited to the following types of tasks:

  • Accounting of premiums
  • Follow up with lenders on unpaid premiums
  • Claims processing support
  • Refunding of overpayments
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